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Terms of service
Terms Of Service
Any order, request or purchase of products from Benjamin Black Ltd ("Goldsmiths" or “Benjamin Black” or “Custom Signet Rings by Benjamin Black”) or any use of this website, the purchaser ("you”, “your” or “customer"), acknowledges and agrees the following terms and conditions of sale shall apply.
Our promise to you
Every Benjamin Black piece is made to the highest standard of workmanship and design. Our trade certified manufacturing jewellers adhere to strict quality control procedures. With proper care and maintenance, your Benjamin Black jewellery will last for a lifetime and beyond. Please be aware that the quality of stones and metal selected will also determine the wearability and durability of your piece.
Ordering process
Benjamin Black will commence your signet ring order once payment has been received. Our team will liaise with you to finalise any details before proceeding.
The finished piece and ownership will pass to you when the full payment has been received by Benjamin Black.
For custom made jewellery, the deposit paid (if any) is non-refundable if you change your mind about proceeding with the custom made jewellery.
Artwork
Laser engraving:
The laser engraving fee of $250 NZD includes artwork creation and up to two amendments. Additional amendments will incur a fee of $50 NZD per amendment.
A design proof will be sent to the customer via email for prior approval, before engraving.
Wax seal and hand engraving:
The laser engraving fee of $250 NZD includes artwork creation and up to two amendments. Additional amendments will incur a fee of $50 NZD per amendment.
A design proof will be sent to the customer via email for prior approval, before engraving.
Wax seal and hand engraving:
This type of engraving is carried out by hand and is an interpretation of the design. The finished engraving will have an organic appearance due to the nature of the work.
Copyright
Copyright and intellectual property rights, which include the rights relating to the design and manufacture of a custom made jewellery piece always belong to Benjamin Black, notwithstanding you have paid Benjamin Black Limited to design and create your jewellery piece.
Ring Resizing
Every ring purchased from Benjamin Black comes with a complimentary ring resizing if you are based within New Zealand (excluding courier costs)- up to two sizes up or down - within one month of the purchase date, or as otherwise arranged.
GST (Goods and Services Tax)
For New Zealand delivery addresses, all prices are New Zealand GST inclusive (at a GST rate of 15%) unless otherwise stated. If your order ships to a delivery address outside New Zealand, no GST will be charged.
Please Note:
Where the provisions of the Consumer Guarantees Act 1993 apply, these terms will be read subject to the application of that Act, and in the case of any conflict, the provisions of that Act will apply.
The Consumer Guarantees Act 1993 does not apply to business customers (where "business" is as defined by the Act). Business customers agree that where products are purchased for the purpose of a business that the Act does not apply.
Disclaimer
Benjamin Black has worked hard to make this website as user friendly and informative as possible. When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer. The information on this website is provided for general information only.Benjamin Black has provided this information for the benefit of users in good faith and with reasonable care. Errors and omissions in this information may occur. Accordingly, Benjamin Black does not accept any liability for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this website.